Cognitivetpg CRx Manuel d'utilisateur

Cxi and Ci PrintersCXI-UGML001-ENUSER’S MANUAL

6Chapter 2: Getting StartedPrinthead Assembly (TPH, Shield, Bracket, and LED Array) Figure 2-8. Printhead Assembly Components DescriptionA PrintheadB

7Chapter 2: Getting StartedUnderstanding the Control Panel Buttons and LCD (Cxi Only)When the printer is powered on, the LCD displays COGNITIVE CXI. A

8Chapter 2: Getting StartedUnderstanding the LCD Menu StructureMAIN MENUUSER MENULCD Contrast Contrast 0 … 8Backlight Control ON or OFFLanguage Menu E

9Chapter 2: Getting StartedSetting Up the Cxi and Ci PrintersSetting up a C Series printer is an easy process. This chapter describes printer requirem

10Chapter 2: Getting StartedControls, Indicators, and ConnectorsControls and indicators for the C Series printer are located on the front panel and ri

11Chapter 2: Getting StartedFigure 2-13. (Back View) Connections and PowerConnector UseA – ON/OFF switch Controls printer powerB – Power connector Con

12Chapter 2: Getting Startedsupplied with the printer. Using a power adapter not certied for use is both unsafe and voids the warranty on the printer

13Chapter 2: Getting StartedPrinter Power TestThe power supply indicates power with a green light. The next step veries the printer is receiving powe

14Chapter 2: Getting StartedPress the Power Switch to OFF and conrm the Power and Ready Light turn o before proceeding to the next steps. Refer to F

15Chapter 2: Getting StartedFigure 2-21. Removing the Test Sample from the PrinterPlace sample ribbon provided with printer in front of printer. Place

Copyright © 2011, CognitiveTPG, Inc.CognitiveTPG™, Cxi™, Ci™, and Compact Industrial™ are trademarks of CognitiveTPG. Microsoft® and Windows™ are tra

16Chapter 2: Getting Started Figure 2-24. Unlatching the Printhead Mechanism Next, raise the printhead mechanism fully. Refer to the gure below. Fig

17Chapter 2: Getting StartedFigure 2-26. Ribbon Supply Core NotchesFigure 2-27. Lining up Ribbon Supply Core Notches with Supply Spindle Notches While

18Chapter 2: Getting Started Figure 2-29. Lining up the Supply Roll Core with the Ribbon Spindle Notches When the ribbon feels secure, gently push and

19Chapter 2: Getting Started NOTE: IF THE PRINTHEAD MECHANISM LATCHES, A CLICKING NOISE WILL SOUND. IF PRINTHEAD MECHANISM IS LATCHED BY MIS

20Chapter 2: Getting StartedFigure 2-34. Seating the Ribbon Take Up Core Into the Take Up Spindle NotchesOnce the ribbon take up core has been install

21Chapter 2: Getting StartedLoading MediaAll C Series printers have media loading instruction labels on the bottom of the dust cover.To increase the

22Chapter 2: Getting StartedFigure 2-39a. Inserting the Spindle Into the CognitiveTPG Approved Inward Wound MediaFigure 2-39b. Inserting the

23Chapter 2: Getting StartedFigure 2-40. Media Guide Locking Tab To initially set the media guides to the proper setting, try to push either guide to

24Chapter 2: Getting StartedFigure 2-42. C Series Top View of Media Guide from Behind PrinterDevice UseA – Media guide (silver bar) Guides the labels

25Chapter 2: Getting StartedFigure 2-44. Place the Media Under the Media Guide BarLower the media between the two media guides. Position the media as

Table of ContentsChapter 1: Welcome ������������������������������������������������������������������������ 1Chapter 2: Getting Started�������������

26Chapter 2: Getting Started Figure 2-47. Lift the Mechanism The media should be visible as shown in Figure 2-48. Figure 2-48. Front View of Media Be

27Chapter 2: Getting StartedFigure 2-50. Latching the MechanismClose the dust cover to enclose standard size media while printing. Figure 2-51. Closed

28Chapter 2: Getting Started Figure 2-53. Open Rear Door as Shown Open the media covers as shown in Figure 2-54.Figure 2-54. Open Media Covers Remove

29Chapter 2: Getting StartedTo initially set the media guides to the proper setting, try to push either guide to the outside of the printer. If the gu

30Chapter 2: Getting StartedFigure 2-58. Load Media Under Media Guide Bar If the locking tab is in the locked position, unlock it. Then, place a spind

31Chapter 2: Getting StartedFigure 2-61. Closing the Top CoverUser Adjustable SensorThe C Series printers have an adjustable index sensor system. By m

32Chapter 2: Getting Started4” Printer shown with extreme settings for gap mode. Note that the sensor should only be adjusted to near center in its ri

33Chapter 2: Getting Started1) Press and hold the FEED button.2) Turn the printer ON while holding the FEED button.3) Release the FEED button when

34Chapter 2: Getting StartedThe output from the self test is described in the table below.Setting Description Example (Actual settings may vary from e

35Chapter 3: Software InstallationChapter 3: Software InstallationFollow the CognitiveTPG Printer installation instructions at:http://www.CognitiveTPG

Chapter 8: Troubleshooting ��������������������������������������������������������� 59 Isolating Problems ...

36Chapter 4: Using the Administrator ToolChapter 4: Using the Administrator ToolConnect to the PrinterSelect the connection method being used between

37Chapter 4: Using the Administrator ToolChange a Printer SettingTo change the printer’s setting, select the section to change and either manually ent

38Chapter 4: Using the Administrator ToolConnection Settings TabControls Host PC to Printer communication options, Printer Serial and Network options,

39Chapter 4: Using the Administrator ToolLabel PositioningThe Label Positioning tab gives you control over settings that aect the positio

40Chapter 4: Using the Administrator Toolstatus message.Method 2: Calibrate by Performing a Self Test (See Chapter 2 of this manual)When the self test

41Chapter 4: Using the Administrator ToolTo load an item, select the Load Object to Printer button and browse to the location of the le on the host P

42Chapter 4: Using the Administrator ToolTo open and previously saved le, select the “Open Stored Prole.”To apply the displayed prole to a printer,

43Chapter 4: Using the Administrator ToolPCL WindowingThis tab is useful only for PCL-equipped printers. It allows you to make a label out of a full-p

44Chapter 4: Using the Administrator ToolScript EditorThe CPL editor is a text editor/terminal program for communicating with the C Series printer. Th

45Chapter 5: USB A HostChapter 5: USB-A HOSTThis chapter describes use of the USB-A connector (referred to as “E” below inFigure 5-1).Figure 5-1. C Se

1Chapter 1: WelcomeChapter 1: WelcomeCongratulations on the purchase of a CognitiveTPG Compact Industrial C Series thermal label printer. With its 2-y

46Chapter 5: USB A HostLoading Settings Using a USB Flash DriveThis feature allows easy loading of settings. This feature is available star

47Chapter 5: USB A Host5. The printer reads the le in the CognitiveTPG\Firmware folder, and determines if it contains a rmware upgrade.6. If a rm

48Chapter 6: Network PrintingChapter 6: Network PrintingNetwork-enabled printers can be connected directly to a network, providing the exib

49Chapter 6: Network PrintingThe screen should look like this:Using Automatic Address AssignmentAutomatic address assignment, known as DHCP congurat

50Chapter 6: Network PrintingTo connect to the printer using the Administrator through the network, go to the I/O Settings tab and select the Network

51Chapter 6: Network Printing6) Click Next.7) In the Printer Name or IP Address box, enter the IP address assigned to the printer. The Port Name box

52Chapter 6: Network Printing4) Select Share this printer and give the printer a Share name.5) Once a share name has been typed, click Apply.Network

53Chapter 7: Printing Standard Labels and TagsChapter 7: Printing Standard Labels and TagsSources for printed label and tag data include the following

54Chapter 7: Printing Standard Labels and TagsUsing Third-Party and Proprietary Applications Labels are frequently printed from commercial software or

55Chapter 7: Printing Standard Labels and Tags4) Click Close to close the Print dialog box. Setting Label Size Set up the Word document for the desi

2Chapter 2: Getting StartedChapter 2: Getting StartedFirst, take a tour around the printer to understand its parts and functions.Outside the PrinterFi

56Chapter 7: Printing Standard Labels and Tags4) Set the correct width and height for the label. The example shows a 2.4” wide by 1” tall label.

57Chapter 7: Printing Standard Labels and Tags5) Click OK and, if necessary, Fix to reset the margins. The Word document should look similar to the 

58Chapter 7: Printing Standard Labels and TagsPrinting a Label Make sure that the printer is connected to the computer and powered on. Ensure that the

59Chapter 8: TroubleshootingChapter 8: TroubleshootingC Series printers require minimal user maintenance. When problems do occur, however, it is impor

60Chapter 8: TroubleshootingIf the printer does not print this label but does print labels that were prepared on another system, the sy

61Chapter 8: TroubleshootingPrinter DriversPrinter drivers are available for download from the CognitiveTPG Web site. For more information on where

62Chapter 8: TroubleshootingIf unable to use the Administrator to congure this setting, type the following commands into a text editor on the compute

63Chapter 8: TroubleshootingTips for Avoiding Paper JamsMake sure the roll of media is aligned in the center of the printer and the printer’s spring l

64Chapter 9: Printer SpecicationsChapter 9: Printer SpecicationsSpecications are provided for reference and are based on printer tests u

65Chapter 9: Printer SpecicationsPrinting SpecicationsNominal Printer Size2” Ci or Cxi 4” Ci or CxiPrint Resolutions 203 dpi Standard 300 dpi Option

3Chapter 2: Getting StartedInside the Printer Figure 2-2. C Series Side ViewDevice UseA – Large roll spindle slot Holds large roll mediaB – Standard r

66Chapter 9: Printer SpecicationsRibbon SpecicationsRibbon width: • 2”Printer:2.4”(61mm)Max.• 2”NominalLength:6500”(165m)Max.• 4”Printe

67Chapter 9: Printer SpecicationsCognitive Programming Language (CPL)• CommunicatesinprintableASCIIcharacters• Compatiblewithmainframe,mini,

68Chapter 9: Printer SpecicationsPhysical SpecicationsCharacteristic 2” Ci or Cxi Printer 4” Ci or Cxi PrinterHeight 7.1” (181mm) 7.1” (181mm)Width

69Chapter 10: ConsumablesChapter 10: ConsumablesPlease refer to the online Media Guide for more information on consumables which are compatible with a

70Chapter 10: ConsumablesWidth (Inches) Length (Inches) Formulation Printer Compatibility Stock item Part #2.4 5512 Wax Del Sol/ C Series Y 04-00-0

71Chapter 11: Cleaning and Preventive MaintenanceChapter 11: Cleaning and Preventive MaintenanceThe C Series printer is designed to provide ex

72Chapter 11: Cleaning and Preventive Maintenance2) Clean the printhead (A), platen (B), and the index sensors (C and D) with a soft, lint-free cloth

73Chapter 11: Cleaning and Preventive Maintenance3) Remove the screw holding the green ground wire to the bracket. 4) Remove the printhead cable har

74Chapter 11: Cleaning and Preventive Maintenance2) Position a cable tie through the hole in the printhead bracket and around all wires. 3) Positio

75Chapter 11: Cleaning and Preventive Maintenance5) Position springs over spring guides on bracket, then slide the right printhead bracket support ta

4Chapter 2: Getting Started Figure 2-4. C Series Top View of Media Guide from Behind PrinterDevice UseA – Media guide (silver bar) Guides the labels t

76Chapter 11: Cleaning and Preventive Maintenance8) Ensure the printhead has free movement by pressing up in the center of the printhead

77Chapter 11: Cleaning and Preventive Maintenance2) Slightly spread the enclosure away from the side of the bezel. Then, lift the bezel up and away f

78Chapter 11: Cleaning and Preventive Maintenance5) Remove media guides by removing the four screws holding down media guide bottom plate.

79Chapter 11: Cleaning and Preventive Maintenance8) Spread enclosure apart slightly, then lift enclosure back and up, away from printer. To access ba

80Chapter 11: Cleaning and Preventive Maintenance11) Slightly bias the enclosure away from the left side of the platen. Slide the left side of the pla

81Chapter 11: Cleaning and Preventive Maintenance2) Slightly bias the enclosure away from the left side of the platen. Slide the left side of the pla

82Chapter 11: Cleaning and Preventive Maintenance5) Slightly spread the front of the enclosure, and begin sliding it forward on the base. Ensure tha

83Chapter 11: Cleaning and Preventive Maintenance8) Install and torque the mechanism screw located on the right side of the mechanism, behind the hea

84Chapter 11: Cleaning and Preventive Maintenance11) Slightly separate the enclosure, and install the front bezel. 12) Snap the enclosure into positio

85Chapter 12: SupportChapter 12: SupportContacting Customer SupportIf technical assistance is required for the C Series printer and the tr

5Chapter 2: Getting StartedTake Up Spindle and Take Up Clutch (Gears) Figure 2-6. Take Up Spindle, Clutch, and Side view of Clutch GearsComponents Des

86IndexMMedia Guide 3Media Guide Locking Tab 23menu navigation 7Microsoft Word 54NNetwork Support Materials 52OON/OFF switch 2operational requir