CognitiveTPG C Series Manuel d'utilisateur télécharger pdf (Page 67)

Chapter 8: Troubleshooting

Tips for Avoiding Paper Jams

Make sure the roll of media is aligned in the center of the printer and the printer’s spring

loaded media guides are rmly pressed against both sides of the roll.

Blank Label is Printing

Make sure all cables and connectors are installed and secure. Before printing, make sure

media is loaded into the printer and both the power and ready green lights are on. If

the C Series printer is a thermal transfer unit it requires ribbon to print, and a ribbon will

need to be installed in the printer.

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Cxi and Ci Printers 1
USER’S MANUAL 1
Table of Contents 3
Chapter 1: Welcome 5
Inside the Printer 7
B C D E F 8
Platen and Index Sensor 10
Chapter 2: Getting Started 12
Printer Requirements 13
Unpacking the Printer 13
USB-A HOST Connectivity 15
Printer Power Test 17
DO NOT LATCH 22
Loading Media 25
Loading Large Roll OD Media 31
User Adjustable Sensor 35
Gap Mode 35
Black Mark Mode 36
Performing the Self Test 36
Connect to the Printer 40
Change a Printer Setting 41
Connection Settings Tab 42
Printer Settings Tab 42
Label Positioning 43
Calibrating the Printer 43
Fonts/Objects 44
Prole Management 45
Firmware Upgrade 46
PCL Windowing 47
Script Editor 48
Chapter 5: USB-A HOST 49
Chapter 5: USB A Host 50
Chapter 6: Network Printing 52
Verifying Network Settings 53
Network Support Materials 56
Using Label Software 57
Using CPL Programming 57
Printing from Microsoft Word 58
Setting Label Size 59
Creating a Label and Barcode 61
Printing a Label 62
Chapter 8: Troubleshooting 63
Common Issues 64
Printer Drivers 65
Serial Communication 65
Parallel Communication 65
Printing Too Light 65
General Troubleshooting Tips 66
Tips for Avoiding Paper Jams 67
Blank Label is Printing 67
Standard Features 68
Optional Features 68
Printing Specications 69
Media Specications 69
Ribbon Specications 70
Font Specications 70
Physical Specications 72
Software 72
Preventive Maintenance 72
Cleaning 72
Warranty 72
Chapter 10: Consumables 73
Accessories 74
C Series Accessories 74
Cleaning Instructions 75
Printhead Assembly Removal 76
Platen Assembly Removal 80
Platen Assembly Replacement 84
Chapter 12: Support 89

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CognitiveTPG C Series Manuel d'utilisateur Page 67

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